Right click on 'Junk /spam' folder and select 'Compact'.Right click on 'Junk /spam' folder and select 'Empty Junk'.right click on Inbox and select 'Compact' - this will remove all hidden marked as deleted emails and will also recover space.Inbox should be used as an inbox and not as a general storage. Move all emails out of 'Inbox' into suitable folders for storage.Start computer in 'Safe Mode with Networking' option.Also make sure the ports you use are allowed. Note you may need to block first and ok it, then access again and reset Thunderbird as allowed. Make sure Thunderbird is an allowed program.Access Firewall which may be part of Anti-Virus software.Non reponding issues usually mean either the Firewall is not set to allow that version of Thunderbird which can occur after an update or the Anti-Virus program is taking over scanning files especially the 'Inbox', which may be too large or an add-on extension is causing the issue. Hopefully this will be of some help to others with this problem. Finally I logged into my email server moved all the messages from the holding folder to the server inbox and went back to Thunderbird and clicked "Get messages" and they all downloaded fine. Then I turned on my Kaspersky anti-virus and I was still able to access my messages in Thunderbird. I also deleted all my trash messages and compacted all folders. I had over 10 thousand messages in there I suspect that was somehow related to the freezing problem. I compacted my inbox and moved the majority of the inbox messages across several archive folders to reduce the messages in my inbox. So after another reboot, I turned off my Kaspersky anti-virus and now I could access my Thunderbird inbox without it freezing up. But when I tried to click on a message in my Thunderbird inbox, it froze up. This allowed Thunderbird to start up without trying to download messages. Here is what did work: I logged into my email server and moved all of the inbox messages to a holding folder so my inbox was clear. I also tried stopping the Windows Search Service documented in this post: but this did not work either. This gave me the option of starting Thunderbird without add-ons but this did not work for me - it still froze up. The next thing I tried was starting Thunderbird in Safe Mode by holding down the shift key before double clicking on the Thunderbird Icon. The only way to stop it was to reboot and since I manually start Thunderbird, this gave me some control. Also I could not kill off the Thunderbird process using CTRL-ALT-DEL and "End Process" in the Windows task manager. At first, Thunderbird kept saying it was downloading messages, but it never finished no matter how long I waited. I had this same problem on my Windows 7 system running the 52.8.0 (32-bit) version of Thunderbird.
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